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Privacy Policy

Last Updated: February 6, 2026

1. Introduction

Welcome to Dr. C’s Herbal Remedies (“Company,” “we,” “our,” or “us”), a subsidiary of Zeza SC, Inc. We respect your privacy and are committed to protecting it through this Privacy Policy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise interact with us online (the “Website”).

By using this Website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect
Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by third-party payment processors)

  • Any information submitted through contact forms, account creation, subscriptions, or checkout

Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages viewed, time spent, and interactions

  • Referring website URLs

This information helps us analyze trends, administer the Website, and improve user experience.

3. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Communicate with you regarding purchases or inquiries

  • Provide customer service and support

  • Improve our Website, products, and services

  • Send order confirmations, updates, and important notices

  • Send marketing and promotional communications (you may opt out at any time)

  • Detect, prevent, and protect against fraud or unauthorized activity

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:

  • Enable essential website functionality

  • Understand how users interact with the Website

  • Improve performance and marketing effectiveness

You may disable cookies through your browser settings. Doing so may limit certain features or functionality of the Website.

5. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties, including:

  • Payment processors

  • Shipping and fulfillment providers

  • Website hosting and analytics providers

  • Email and marketing service providers

These parties receive only the information necessary to perform their services and are required to maintain the confidentiality and security of your information.

We may also disclose information if required by law or to protect our rights, safety, or property.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we take security seriously, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your information

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

If we learn that personal information from a child under 13 has been collected, we will promptly delete it.

9. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.

We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the Website after changes are posted constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Dr. C’s Herbal Remedies
A subsidiary of Zeza SC, Inc.
Email: info@zeza.com
Website: www.drchsherbalremedies.com

California Privacy Notice (CPRA)

This section applies solely to California residents and supplements the Privacy Policy of Dr. C’s Herbal Remedies, a subsidiary of Zeza SC, Inc.

1. Categories of Personal Information Collected

Within the last 12 months, we may have collected the following categories of personal information, as defined by the California Privacy Rights Act (CPRA):

  • Identifiers (name, email address, IP address)

  • Commercial information (products purchased, order history)

  • Internet or network activity (website interactions, browsing behavior)

  • Geolocation data (approximate location based on IP)

  • Payment-related information (processed by third-party providers; we do not store full payment details)

We collect this information directly from you and automatically through your use of our Website.

2. Purpose for Collection and Use

We collect and use personal information for the following business purposes:

  • Processing and fulfilling orders

  • Providing customer service and support

  • Communicating with you about transactions and inquiries

  • Improving website functionality and user experience

  • Marketing and promotional communications

  • Fraud prevention and website security

  • Legal and compliance obligations

3. Sale or Sharing of Personal Information

We do not sell personal information.

We may share personal information for cross-context behavioral advertising (as defined under CPRA), such as through analytics or advertising pixels. You may opt out of this sharing as described below.

4. Your California Privacy Rights

California residents have the right to:

  • Right to Know – Request disclosure of the categories and specific pieces of personal information we have collected

  • Right to Delete – Request deletion of personal information, subject to legal exceptions

  • Right to Correct – Request correction of inaccurate personal information

  • Right to Opt Out – Opt out of the sale or sharing of personal information

  • Right to Limit Use of Sensitive Personal Information – Where applicable

  • Right to Non-Discrimination – We will not discriminate against you for exercising your privacy rights

5. Exercising Your Rights

You may submit a request by:

We may need to verify your identity before fulfilling your request. Authorized agents may submit requests on your behalf with proper documentation.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. “Do Not Sell or Share My Personal Information”

California residents may opt out of the sale or sharing of personal information by:

  • Adjusting browser or cookie settings

  • Using recognized opt-out signals where supported

  • Contacting us directly at customerservice@zeza.com

8. Contact for California Privacy Questions

If you have questions regarding your California privacy rights, contact:

Dr. C’s Herbal Remedies
A subsidiary of Zeza SC, Inc.
Email: info@zeza.com

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